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Customer complaints are not such a bad thing

Customer complaints are not such a bad thing

Customer service has been gaining support since the 1960s, and yet you see many businesses fall short of servicing their customers as they should. I had a nice surprise when I met a client last week who was managing a home furnishing business. I asked him about what made his brand successful, without hesitation he started praising the quality of his customer service, then he goes: "Most of my competitors hate to receive complaints, and they usually do their best to avoid any angry customers. Well, here it is different, we are happy to receive complaints, and usually we wait for those times to show why we are the best". 

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Jabulani - Showcase your leadership in your core expertise in a meaningful way! [Video]

Jabulani - Showcase your leadership in your core expertise in a meaningful way! [Video]

"Come to bring happiness to everybody" or Jabulani, is an African name that Adidas adopted for the World Cup 2010 match ball. Jabulani is a promess that Adidas achieved through its leadership in product design and innovation. 

Designing such a product is one of the most challenging tasks. As Thomas Weege, Design Director at Football Adidas sports performance division, points out surpassing the proceeding ball is a high expectation to start with.

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Hosting provider, HostGator [Review]

Hosting provider, HostGator [Review]

One of the most famous sites that offers shared hosting is Hostgator. The company was established in the year 2002. It has been one of the best of its kind and this can be very well demonstrated by a number of good Hostgator Reviews.

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